We provide web based application monitoring solutions
Increasingly, business success depends on the performance of online applications. When those applications perform poorly or fail outright, revenue, productivity, customer satisfaction and your company’s reputation pay the price. The move to proactive Application Performance Management (APM) is driven by the increasingly complex and interconnected nature of the online environment and the need to simplify, unify and manage it. Mission-critical applications in today’s Service Oriented Architectures (SOAs) perform a number of important business functions: revenue generation, supply chain management, mail servers, database servers, ERP servers and the delivery of essential services, to name just a few. For organizations deploying these applications, the success or failure of the business depends on:
Thus, customer success management—ensuring transaction integrity and user satisfaction—is the key to achieving business goals through applications. But effectively managing for customer success is no easy task. Application complexity continues to pose a significant challenge to IT teams charged with ensuring superior service around the clock. Development organizations are building mission-critical applications and they are utilizing SOA technologies to integrate disparate back-end systems. While these technology solutions simplify communications among different information systems, the resulting heterogeneity of enterprise application environments complicates efforts to detect and eliminate performance issues that can affect customers.
These industry-leading application management solutions offer IT organizations deep insight into the whole application environment regardless of operating system or development platform and to dissect a problem & rectify them even before they take a major shape. success. When a problem arises, operations teams can detect incidents before SLAs are compromised and business managers can immediately understand the business and customer impact of the incident and prioritize resolution appropriately. Application support can quickly isolate the problem to its cause, back-end system administrators can immediately determine if their systems are impacting application performance, and developers can determine whether code errors are involved.